Privacy Policy
Last Updated: 04/09/2026
Gilstrap Roofing (“Gilstrap Roofing,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you provide through our website, gilstraproofing.com, and through your communications with us.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related communications.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Complete a contact form
- Request an estimate or inspection
- Call, email, or text us
- Submit photos, documents, or other information
- Otherwise communicate with us through the website
The information we may collect includes:
- Name
- Email address
- Phone number
- Property address
- Details regarding your service request
- Photos, files, or other materials you choose to submit
- Any other information you voluntarily provide
We may also collect certain information automatically when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage activity
- Pages viewed
- Time spent on the website
- Referral source
- General geographic information
- Advertising interaction data
This information may be collected through cookies, analytics tools, pixels, and similar tracking technologies.
2. How We Use Information
We may use the information we collect to:
- Respond to inquiries and service requests
- Schedule inspections, estimates, and appointments
- Provide roofing and related services
- Communicate with you about your request or project
- Send administrative or service-related communications
- Improve our website, services, and customer experience
- Monitor and analyze website performance and usage
- Support advertising and marketing efforts
- Maintain records and internal business operations
- Protect our rights, property, and safety
- Comply with legal and regulatory obligations
We do not sell your personal information.
We may also use your information to send marketing or promotional communications related to our services. You may opt out of those communications at any time.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance website functionality, analyze traffic, understand user behavior, and improve advertising performance.
These technologies may collect information about your interaction with our website and may help us better understand how visitors use our site.
These technologies may be used to remember user preferences, understand website traffic and interactions, and support our marketing and advertising efforts.
Most web browsers allow you to control or disable cookies through browser settings. Please note that disabling certain cookies may affect website functionality.
4. How We Share Information
We may share your information with trusted third-party service providers that assist us in operating our business and website, including providers that support:
- Website hosting and maintenance
- Customer communications
- Scheduling and lead management
- Analytics and reporting
- Advertising and remarketing
- Data storage and business operations
We may also disclose information:
- When required by law or legal process
- To protect our rights, business, property, or safety
- In connection with a merger, acquisition, sale of assets, or other business transition
We do not share personal information with third parties for their own independent marketing purposes.
5. Text Messaging Communications
If you choose to receive text messages from Gilstrap Roofing, we may use your mobile phone number to send you communications related to your inquiry, appointment, estimate, project, customer service, or other relevant business matters.
These messages may include:
- Appointment confirmations and reminders
- Estimate or inspection follow-up
- Project updates
- Service-related communications
- Promotional or marketing messages, but only if you have expressly opted in to receive those messages
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.
You may opt out of text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
We do not share mobile information with third parties for their own marketing or promotional purposes.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill the purposes described in this Privacy Policy
- Provide requested services
- Maintain business and operational records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
8. Your Choices
You may contact us to:
- Update or correct your personal information
- Request that we stop sending marketing communications
- Ask questions about how your information is used
You may also opt out of marketing emails by using the unsubscribe link in those communications, where available, and opt out of text messages by replying STOP.
To make a privacy-related request, please email office@gilstraproofing.com or call (864) 269-1232.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any information.
10. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes are posted constitutes your acceptance of the revised Privacy Policy.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Gilstrap Roofing
1512 Easley Bridge Road
Greenville, SC 29611
Phone: (864) 269-1232
Email: office@gilstraproofing.com
Website: gilstraproofing.com